Terms and Conditions
Effective Date: 20-06-2025
Last Updated: 20-06-2025
This Terms and Conditions Agreement (“Agreement”) governs your access to and use of the website located at www.chrysella.com (the “Site”), operated by Chrysella, Inc. (“Chrysella,” “we,” “us,” or “our”). By using or accessing the Site in any manner, you agree to be bound by these Terms without modification. If you do not agree with these Terms, please do not use the Site.
Chrysella.com provides users with access to information about our retail services, including the sale of fine jewelry, gemstones, and related services, as well as educational content through our blog.
Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and protect your information. By using this Site, you agree to the terms of our Privacy Policy.
By visiting the Site or sending emails to us, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically (via email or the Site) satisfy any legal requirement that such communications be in writing.
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials and for restricting access to your device. You accept full responsibility for all activities that occur under your account.
You may not assign or transfer your account to any other individual or entity. Chrysella is not liable for unauthorized access to your account resulting from theft, hacking, or user negligence.
We reserve the right, at our sole discretion, to terminate accounts, restrict access, refuse service, or remove or edit content without notice.
Chrysella does not knowingly collect personal information from individuals under the age of 13. If you are under 18, you may only use this Site with the involvement and permission of a parent or legal guardian.
We offer an exchange within 14 days of purchase for non-custom, non-special order items of equal or greater value.
No returns or exchanges will be accepted for:
- Custom or special-order items
- Jewelry that has been modified, engraved, or altered
- Items showing wear or damage after purchase
All sales of custom pieces are final.
The Site may contain links to third-party websites or services (“Linked Sites”) for your convenience. Chrysella does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any Linked Site. Use of these Linked Sites is at your own risk.
Certain services on chrysella.com may be provided by third-party vendors under contract with Chrysella. By accessing these services, you consent to Chrysella sharing information necessary to facilitate those services.
All content on the Site—including text, images, logos, product designs, and graphics—is the property of Chrysella or its content providers and is protected under U.S. and international copyright, trademark, and intellectual property laws. You may not reproduce, modify, distribute, or use any content without prior written permission.
To the fullest extent permitted by law, Chrysella disclaims all warranties, express or implied, regarding the Site and its contents. We do not guarantee that the Site will be error-free, uninterrupted, or free of viruses or harmful components.
Chrysella shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of—or inability to use—this Site or its services.
We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to this page. Your continued use of the Site following any changes constitutes your acceptance of those changes.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Virginia.
If you have questions about these Terms or need assistance, please contact us: