Privacy Policy
Effective Date: 20-06-2025
Last Updated: 20-06-2025
At Chrysella, Inc. (“Chrysella,” “we,” “us,” or “our”), your privacy is not just a priority—it is a commitment. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal information. By accessing or using any part of our website or services, you agree to the terms of this Policy.
We may collect the following types of information when you interact with us, including through our website, services, and communications:
A. Personally Identifiable Information (PII)
Information that directly or indirectly identifies you, such as:
- Full name
- Email address
- Phone number
- Billing or shipping address
- Account credentials
- Any data voluntarily submitted via forms, appointments, or correspondence
- Create an account or book an appointment
- Submit a contact form
- Make a purchase or payment
- Communicate with our team
- Sign up for marketing communications
- IP address and geolocation
- Browser type, operating system, and device details
- Pages visited, time on site, and clickstream behavior
- Session and usage data
- Interaction with site elements and features
- We use this data to improve user experience, troubleshoot technical issues, personalize content, and monitor site performance.
We use the information we collect to:
- Process and fulfill orders and appointments
- Provide customer support and service updates
- Facilitate secure payment processing
- Send transactional and promotional communications
- Improve website functionality and user experience
- Ensure security and prevent fraud or abuse
- Comply with legal obligations and enforce our terms
Email Communication
We may send service-related messages and promotional offers.
You may opt out of promotional emails at any time by emailing info@chrysella.com or using the “unsubscribe” link provided.
We do not sell, rent, or trade your personal information.
We only share your information under these conditions:
- With trusted third-party service providers (e.g., payment processors, email platforms) who require access to data solely to provide services on our behalf, under strict confidentiality obligations
- With your explicit consent
- To comply with applicable laws, legal requests, or regulatory authorities
- To investigate and prevent fraudulent or illegal activity, threats to safety, or violations of our terms
We use cookies, tags, pixels, and other tracking technologies to:
- Personalize your experience
- Analyze website usage and performance
- Understand visitor behavior and optimize site design
- Retarget visitors for relevant ads (non-personalized unless consented)
All data is stored securely in accordance with applicable data protection laws, including the Virginia Consumer Data Protection Act (VCDPA) and industry best practices.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy—unless a longer retention period is required by law.
We use physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure. These include but are not limited to:
- SSL encryption on sensitive forms
- Secure cloud-based storage with access controls
- Firewalls, monitoring tools, and secure payment processing
However, no method of internet transmission or storage is ever fully secure. While we do our best to protect your data, we cannot guarantee absolute security.
If you believe your information has been compromised, please contact us immediately at info@chrysella.com.
If we ever experience a security breach that affects your personal data, we will notify you promptly and transparently, in accordance with applicable law.
Our site may include features such as Facebook, Instagram, or other social widgets. These may collect your IP address and site activity via cookies and are governed by the privacy policies of the platforms that provide them.
You have the right to:
- Access, correct, or update your personal information
- Request deletion of your data (subject to legal or contractual limitations)
- Withdraw consent to marketing communications
- Opt out of cookies or targeted advertising
To exercise these rights, email us at info@chrysella.com.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. For material changes, we will notify you via email or site banner prior to the changes taking effect.
Questions about this Privacy Policy, your data, or your experience?
We’re here to help.
This Privacy Policy shall be governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any legal disputes arising from this Policy or your use of our site shall be exclusively resolved in state or federal courts located in Virginia.